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Technical Support

Remote access

Have you already spoken with one of our technicians? Use the code you received to allow remote access to your computer.

Enter the 9-digit code received from the technician. The connection opens in a new tab on Zoho Assist.

Don't have the code? Request it from our technician

ticinoWEB Support

Open a support ticket

Choose the service and tell us what’s not working: the request goes to the right technician.

  • A tracked ticketEach request is recorded and assigned to a technician.
  • The right technicianThe response comes from the service manager you choose.
  • Secure remote accessOnly with the code provided by the technician.
For which service?

Our support

We are also here after delivery.

You can count on us—we’re here when you need us.

Direct contact

Don't know which support to choose?

Contact us directly and we will direct you to the right person.

+41 91 225 37 15 info@ticinoweb.net Contact us
ticinoWEB Assistant Online