Additional Services / Reviews
Reviews
Collect, analyze and improve your customers' opinions, in-store and online: with our partner Reviews Power customer satisfaction becomes data you can work on.
Reputation is built by listening
For review management we work with Reviews Power, a multichannel solution to increase customer satisfaction. It provides tools to measure, analyze and improve perceived quality, both in physical stores and online.
You have a single point of contact: ticinoWEB collects your request and connects it to your website, Google and social, so customer opinions work for your business.
What we offer with Reviews Power
Gathering opinions
Tools to collect customer feedback on the physical store and online, even in real time.
More positive reviews online
Monitoring data from major web platforms and automatically increasing positive reviews on your channels.
Reports for field operators
Individual store reports go to operators, who can act immediately when needed.
Comparison with the sector
A clear view of your reputation against sector benchmarks and competitors.
Reviews Manager
The platform to manage and analyze customer feedback in one place.
Dedicated support
Ongoing support for any need or issue.
Why Reviews Power
Measure, analyze, improve
A simple method to turn feedback into concrete actions.
Physical and online
One system for the store and web platforms.
Real‑time data
Feedback always up‑to‑date, so you can intervene without waiting.
A single point of contact
With ticinoWEB you manage reviews, website and marketing with one interlocutor.
How it works
Tell us about your business
A phone call or a message: you explain where and how you meet your customers.
We choose the tools
Together with Reviews Power we define how to gather opinions.
Activation
We set up the system and connect it to your channels.
Reports and improvement
We analyze the results and intervene where needed.
We talk about your business reviews
Tell us how your company works: together with Reviews Power we’ll propose the most suitable solution.
Contact us