Additional Services / IT Consulting
IT Consulting
Networks, servers, security, telephony and workstations: with our partner X-LAB we handle your company’s IT, alongside the website and ERP system.
An IT partner in Ticino
For the IT infrastructure we collaborate with X-LAB, an IT company from Agorone specialized in small and medium enterprises, with over 20 years of experience.
You have a single point of contact: ticinoWEB collects the request, X-LAB analyses, installs and maintains the infrastructure, and together we ensure that website, email, ERP and network work well together.
What we offer with X-LAB
IT consulting
Analysis of needs and processes, design and implementation of tailor‑made IT solutions to work more simply and efficiently.
Network management
Configuration, monitoring and maintenance of LAN, WAN and Wi‑Fi networks for reliable connectivity in the office and between sites.
Server infrastructures
Design, installation and management of physical and virtual servers, on‑premises or in the cloud.
Hardware sales
Computers, servers, storage, networking equipment and professional peripherals, selected based on actual use and installed.
Software sales
Software licenses, Microsoft suites, cloud productivity applications and ERP programs.
Cybersecurity
Firewalls, antivirus, backup and disaster‑recovery plans to protect data and operations from attacks and failures.
Telephony
PBX and VoIP or traditional telephony, with unified communication systems for the company.
Video surveillance
Systems with IP cameras, NVR recorders and integrated access‑control solutions.
Artificial intelligence
Automation, chatbots and predictive data analysis to bring AI into business processes.
Why X-LAB
Certified technicians
A team of certified professionals handles every project, from analysis to support.
Tailor‑made solutions
No standard packages: the infrastructure is built from your company’s needs and budget.
Extended support
Technical support on weekdays from 7:30 am to 7:00 pm, 24/7 on request, also remotely.
Proactive approach
Monitoring and maintenance to prevent problems before they halt work.
Transparency
Clear offers and up‑to‑date technologies, explained in simple terms.
How it works
Tell us your need
A phone call or a message: you describe the current situation and what you’d like to improve.
Analysis and site survey
X-LAB assesses the existing infrastructure, on‑site if needed.
Proposal
You receive a clear proposal with the required hardware, software and services.
Installation
Configuration and commissioning, coordinated with website, email and ERP.
Ongoing support
Maintenance, updates and assistance whenever you need it.
Let’s talk about your IT infrastructure
Tell us how your company works: together with X-LAB we propose the most suitable solution.
Contact us Visit x-lab.ch