Terms & Conditions

  • Domain

Your name on the WEB! 100% Swiss Server. This is your entry point for getting your business online.

The domain is managed for you by ticinoWEB.

You just have to worry about the payment and we will take care of the rest.

  • Safety

All our services are protected by the highest degree of security and are regularly updated to keep up with changes. EV and DV SSL certificate included.

  • Backup

Backup of all your data every 24h on servers physically located in another datacenter and kept for 7 days. In case of need for recovery and restoration, we will take care of it for you.

  • WEB Hosting

Up to 100GB of space on the web to run your site on servers with unlimited bandwidth. SSD Hosting

  • Transfer

Do you already have a domain or an email address on another server and want to transfer it to us? No problem, this is also included in the service.

  • 100% Swiss

All your confidential information is stored and stored on servers in Switzerland with the utmost security and discretion.

  • Ecological

our servers are powered by renewable energy.

  • No Limits

We do not put any traffic limits on your site.

  • 99.99% uptime

99.99% guaranteed uptime

  • Website

That’s right, you read that right, your business site with modern style and design, optimized for mobile.

  • 5 Email addresses

GB Unlimited with one-on-one support. Backup of all content every 24 hours. All data is on 100% Swiss servers and powered by renewable energy.

The email address is managed for you by ticinoWEB.

  • Support

If your company is in Ticino, one of our technicians will come to you personally to install the email addresses on your computers and show you how they work. If you are outside Ticino, this support takes place remotely.

Limitation of Liability: 

a) The Customer retains full ownership of the materials supplied by him (with “materials” we mean, by way of non-exhaustive example: texts, logos, trademarks, images, audiovisuals, documents, graphics, diagrams, projects, etc. ), whether they are also sensitive or personal, assuming all responsibility for their content and their management, with the express exemption of ticinoWEB from any responsibility and burden of verification and / or control in this regard.

b) ticinoWEB therefore, while making every effort to ensure that this does not happen, cannot be held responsible in any case for the use of data, delivered and / or requested by the Customer, which were, without the knowledge of ticinoWEB itself, covered by the right of author.

c) The Customer uses the services at his own risk, ticinoWEB is not liable to any party for legal / civil or administrative disputes, indirect, specific, incidental, punitive, cautionary or consequential damages (by way of example but not exclusive: damages in case of inability to use or access services, loss or corruption of data, profits, customers, image damage, business interruptions or the like), caused by the use or inability to use the services and based on any hypothesis of liability including breach of contract, negligence, or other, even in the event that ticinoWEB has been advised of the possibility of such damage and in the event that a clause provided for in this contract has not remedied.

d) ticinoWEB cannot be held responsible for brief malfunctions of the services, caused by technical problems on servers, internet, hackers, etc.

e) ticinoWEB cannot guarantee the Customer secure income deriving from the exploitation of the services provided.

f) If a limitation, exclusion, restriction or other provision contained in this contract is deemed void for any reason whatsoever by an arbitrator or a competent court and ticinoWEB consequently becomes liable for loss or damage, such liability, in the contractual stage , civil or otherwise, cannot exceed the list price applied by ticinoWEB for the type of service sold.

g) ticinoWEB guarantees total discretion and confidentiality in the processing of sensitive customer data.

h) ticinoWEB reserves the right to suspend the service in case of serious delay in payments.

i) ticinoWEB refrains from promoting activities that trade eroticism, pornography, smoking, drugs, CBD, cannabis derivatives, antidepressants, night clubs and activities that promise easy money, scams or any type of organized crime. TicinoWEB does not promote any activity that it deems harmful to society and the individuals who live there.

l) The penalty for early cancellation of the contract is 10% of its annual value.

m) No refunds are made

o) The figures relating to the volume of audience reached by promotional campaigns and which are reported in the contracts are estimated figures and can vary widely in excess or shortage

m) The agreements contained in this section (3) are valid now and for all future agreements between the customer and ticinoWEB, whether verbal or written.

The customer undertakes for the sum established by this contract and accepts this as recognition of debt pursuant to art. 82 LEF, for the amount indicated above. In the event that the company is in default, the person who signs the contract recognizes the debt in the same way personally and under the same conditions as the company.

Hosting prices are subject to slight changes annually. These changes are made without the customer being notified in advance. These changes without prior notice cannot exceed 10% of the payment value. For changes exceeding 10% the customer is notified in advance.

ticinoWEB reserves the right to change these terms and conditions at any time.