Terms and conditions

Last updated: 2026-10-04

1. Who we are

The AlbA app is developed and distributed by ticinoWEB di Giovanni Frino, via Serafino Balestra 6, 6600 Locarno, Switzerland · info@ticinoweb.net ("we"). By using the app you accept these terms.

2. What the app is

AlbA is a personal wellness coach: it reads the data you choose to share (Apple Health or Health Connect, profile, journal, documents), keeps it encrypted on your phone and gives you lifestyle, sleep, activity and nutrition advice with the help of artificial intelligence.

AlbA is not a medical device and does not provide diagnoses, treatments or medical advice. Please also read the Legal disclaimer.

3. Requirements

• You must be at least 16 years old.
• You are responsible for the accuracy of the data you enter and for using the app properly.

4. Artificial intelligence and third-party services

• By default the app uses your phone's AI (Apple Intelligence or Gemini Nano), which runs on the device.
• If you choose an online AI service (OpenAI, Anthropic, Google), the app contacts it directly from your phone with your access key. Your relationship with that service is governed by its terms; any costs are charged by that provider to your account. We are not responsible for the availability, costs or answers of third-party services.
• Keep your access key safe: it is stored encrypted on your phone and we never receive it.
• AI answers can be incomplete or wrong: always assess them critically.

5. Permitted use

You may use the app for personal purposes. You may not use it to provide healthcare services to others, circumvent its protections, decompile it beyond what the law allows, or use it unlawfully.

6. Intellectual property

The app, its code, design and content belong to ticinoWEB di Giovanni Frino or their respective owners. Third-party trademarks (e.g. Apple Health, OpenAI, Anthropic, Google, Withings) belong to their owners and are mentioned only to indicate compatibility.

7. Availability and changes

We may update, change or discontinue the app or individual features. Features marked "coming soon" are not guaranteed.

8. Liability

To the extent permitted by Swiss law, we exclude all liability for damages arising from the use of the app, AI answers or third-party services, except in cases of intent or gross negligence. Mandatory consumer rights remain unaffected.

9. Changes to these terms

We may change these terms; the current version is always available in the app. By continuing to use the app after a change, you accept the new terms.

10. Governing law and jurisdiction

Swiss law applies. Place of jurisdiction: Locarno, subject to mandatory consumer jurisdictions.

Contact

ticinoWEB di Giovanni Frino, via Serafino Balestra 6, 6600 Locarno, Switzerland · info@ticinoweb.net